Age Verification & Compliance Policy

The Four Nineteen Smoke Co.

The Four Nineteen Smoke Co. is committed to preventing underage purchases and complying with all applicable federal, Ohio, and local laws governing the sale of tobacco, nicotine, vaping products, and other age-restricted merchandise.

Legal Age Requirements

Customers must be at least 21 years of age to purchase tobacco products, nicotine products, electronic nicotine delivery systems, and other merchandise subject to a minimum purchase age of 21.

Other age-restricted merchandise may be subject to different legal requirements. Customers must meet the applicable minimum purchase age for each product.

By submitting a reservation for age-restricted merchandise, customers confirm that they meet the applicable legal age requirements.

Submitting an online reservation does not establish eligibility to purchase age-restricted merchandise. Age and identification requirements must be satisfied in person before a purchase can be completed.

Age-Restricted Products

Products subject to age verification may include, but are not limited to:

Cigarettes, cigars, and other tobacco products
Electronic cigarettes, vaping devices, and e-liquids
Nicotine pouches and other nicotine products
Other products subject to age restrictions under applicable federal, state, or local laws

We reserve the right to apply additional identification and eligibility verification requirements when required by law or store policy.

Online Reservations & In-Store Purchases

Our website allows customers to submit reservations for merchandise that they intend to purchase at our physical retail location.

All online reservations are for in-store pickup only. We do not offer shipping or delivery.

No online payments are accepted or collected. Submitting a reservation does not constitute a completed purchase or sale.

The actual purchase takes place at The Four Nineteen Smoke Co. retail location, where payment is collected through our in-store point-of-sale system.

All purchases are subject to applicable identification, age-verification, product eligibility, and legal requirements at the time of the in-store transaction.

We reserve the right to refuse a sale or cancel a reservation if the transaction cannot be completed in accordance with applicable laws or store policies.

Mandatory Customer Accounts

A registered customer account is required to submit online pickup reservations.

Customers must provide accurate and complete account information, including their legal name and valid contact information.

The name associated with the reservation must match the government-issued photo identification presented at pickup.

Customer accounts are used to manage reservations, communicate order status, provide pickup notifications, and maintain reservation and purchase history.

Customers are responsible for maintaining the accuracy of their account information.

Creating an account or submitting a reservation does not constitute a purchase or replace in-person age verification.

Identification Requirements

All customers collecting online reservations must present a valid, physical, government-issued photo ID at the time of pickup.

The following requirements apply:

The name on the identification must match the name associated with the reservation.
The person collecting the reservation must be the individual named on the reservation.
Third-party pickups are strictly prohibited.
Identification must be valid and sufficient to establish the customer's identity and, when applicable, legal purchasing age.
Age-restricted merchandise will not be sold unless all required verification procedures have been completed successfully.

No exceptions to the third-party pickup restriction will be made.

If the customer cannot provide satisfactory identification, we reserve the right to refuse the transaction and cancel the reservation.

In-Store Age Verification

Age verification is performed in person at our retail location before completing a purchase involving age-restricted merchandise.

Customers must present acceptable identification to an authorized store employee for verification.

Online account registration, website age confirmations, or reservation submission do not replace the required in-person verification process.

We reserve the right to request additional verification or decline a transaction when an employee cannot reasonably confirm a customer's eligibility to purchase the merchandise.

Zero Tolerance for Underage Purchases

The Four Nineteen Smoke Co. maintains a strict policy against unlawful sales to minors and attempts to circumvent age restrictions.

We may refuse or cancel transactions involving:

Attempted purchases by individuals who do not meet the applicable legal purchasing age
False, altered, expired, or otherwise unacceptable identification
Use of another individual's identification or customer account
Suspected unlawful purchases on behalf of underage individuals
Misrepresentation of age, identity, or eligibility

Suspected violations may result in reservation cancellation, restrictions on future reservation privileges, or other appropriate action consistent with applicable law.

Product Availability & Regulatory Compliance

All merchandise offered through our website is subject to applicable product-specific legal and regulatory requirements.

Submitting a reservation does not guarantee that a product may legally be sold at the time of pickup.

We reserve the right to remove merchandise from our website, decline a transaction, or cancel a reservation when necessary to comply with applicable laws, regulatory requirements, or store policies.

Product availability, eligibility, and final sale authorization are determined before the in-store purchase is completed.

Pickup Notifications & Reservation Hold Period

Customers will receive an order confirmation after submitting an online reservation.

An order confirmation does not mean the reserved merchandise is ready for pickup.

Once the reservation has been reviewed and prepared, we will send a separate Ready for Pickup notification.

Customers should wait until receiving this notification before visiting the store to collect their reservation.

Reserved merchandise is generally held for up to 24 hours after the Ready for Pickup notification is sent.

High-demand or limited-availability merchandise may be subject to shorter hold periods, which will be communicated to the customer.

Reservations not collected within the applicable hold period may be canceled and the merchandise returned to available inventory.

For additional information, please review our Pickup & Reservation Policy.

Compliance with Applicable Laws

The Four Nineteen Smoke Co. operates in Toledo, Ohio, and conducts all merchandise sales subject to applicable federal, Ohio, and local laws.

We reserve the right to modify our product offerings, age-verification procedures, reservation requirements, and store policies as laws and regulations change.

Nothing in this policy permits a transaction prohibited by applicable law or limits any rights or obligations established by law.

Policy Updates

We may update this Age Verification & Compliance Policy to reflect changes in legal requirements, business operations, or verification procedures.

Updates will be published on our website and will apply prospectively, subject to applicable law.

Contact Us

The Four Nineteen Smoke Co.
3015 N Holland Sylvania Rd, Suite E
Toledo, OH
Phone: 419-531-9100

For questions about identification requirements, age verification, or reservation eligibility, please contact us before submitting a reservation.